Resolving Workplace Conflict and Rebuilding a Collaborative Culture

At A Glance

A growing firm with employees across diverse functions, recently experienced an acute conflict among key team members in its project management and client services divisions. The disagreement between leaders of these departments had escalated, causing communication breakdowns, reduced productivity, and stress and tension among staff. Executive Unschool was brought in as a neutral, third-party advisor to evaluate the root causes, bring about shared understanding between the parties, and create and executive a training and development plan for a more harmonious work culture.

Challenges

• Communication Gaps

• Team Trust

• Inconsistent Leadership Practices

• Diminished Team Morale

Benefits

• Create Communication Best Practices

• Regulation Practices to Diminish Conflict

• Identification of Common Goals

• Development of a Feedback & Reporting Loop